Answers before you email support
Step-by-step guides for setup, owner links, plans, and billing. Each article is written for a boarding or daycare team on the floor — not a 40-page PDF. Still stuck? Contact Wuuf support and we will point you at the right page or fix the account issue.
Getting started
Create your first stay in under 2 minutes
Sign up, check in a pet, log a walk or photo, and share the live owner link — no training call, data import, or setup fee required.
3 min readWuuf vs WhatsApp for owner updates
Why a live owner page beats retyping the same walk-and-meal update in WhatsApp chats all day.
2 min read
How-to guides
Check-in, timeline updates, and bulk actions
Log walks, meals, and photos in one tap, then update many active stays at once from the board on busy boarding weekends.
4 min readComplete stay and the pick-up report
Lock the stay at checkout and publish the full pick-up report owners already follow on the same live link they used all week.
2 min readUse Wuuf on phone, tablet, and desktop
Wuuf is cloud-based — start an update on a kennel phone, finish on a laptop. Add staff via Team (Professional+) or use one account across your own devices.
2 min read
Owner links
Plans & billing
Free plan: what you get (and limits)
Free plan: live owner pages, timeline, and CRM with stay and photo caps. No trial expiry and no credit card required.
2 min readWhat changes when you upgrade
Paid Wuuf plans raise monthly stay and photo caps. The live owner page, timeline, and CRM stay the same from Free through Scale.
3 min readBilling, upgrades, and monthly vs annual
Upgrade from Settings, manage the subscription in Lemon Squeezy, and switch monthly vs annual billing without leaving Wuuf.
3 min readHow we keep your data secure
How Wuuf encrypts traffic, stores photos on Cloudflare R2, isolates each workspace in Postgres, and keeps card data off our servers.
2 min read
Logged in and need to report a bug or ask something specific?
Open in-app Help & feedback